Shipping policy

Nova Knits – Shipping Information

All orders are shipped from Brookfield, Nova Scotia within 3–5 business days. Shipping may be delayed due to the Canada Post strike. 1-2 skeins can be vacuum sealed and sent via letter mail for $7.50 (untracked). All other shipping is sent via standard shipping with Canada Post (tracked). If you are looking for expedited shipping, please reach out and I can try to find you some options.

Free Shipping

Enjoy free tracked shipping anywhere in Canada on orders over $175 CAD (before tax).

Local Pickup

Available for customers near Brookfield, Nova Scotia.

Select “Local Pickup” at checkout and email novaknitsca@gmail.com to arrange a convenient pickup time.

International Orders

Currently, Nova Knits ships within Canada only.

If you’re outside Canada, please contact us for a custom shipping quote.

Packaging 

Vacuum-sealed skeins may appear slightly compressed but will fluff back up once opened.

Additional Details

Nova Knits is not responsible for lost/delayed tracked and untracked mail.

For peace of mind, we always recommend selecting a tracked shipping option.

All rates are in Canadian dollars and may adjust slightly if postal rates change.